Last Updated: November 15th, 20015
This Privacy Policy explains how ‘Apolomed Inc.’, (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit our website, interact with our team, or purchase our products and/or related services. By using our website or engaging with us, you agree to the terms outlined below.
Information We Collect
We collect personal information that you voluntarily provide to us, including your name, professional contact details, business information, and any credentials or licensing documentation required to purchase or operate specific medical devices. When an order is placed, we may also collect billing and shipping information necessary to fulfill your purchase. In addition, we automatically gather certain technical data, such as IP address, browser type, device characteristics, and usage patterns, through cookies and other tracking technologies to help us better understand how visitors interact with our site and services.
Business & Licensing Information
We use the information we collect to process transactions, verify professional eligibility when required for medical-grade devices, provide product support, schedule training, respond to inquiries, and deliver marketing updates or promotional materials that may be relevant to your practice. We may also use personal information to improve our website functionality, enhance customer experience, maintain internal records, and comply with obligations under applicable medical device regulations and commercial laws. You may opt out of marketing communications at any time by following the instructions in our emails or by contacting us directly.
We may share your information with trusted third-party service providers who assist us in conducting our business, including payment processors, shipping partners, technicians, and software systems used for customer management and analytics. These third parties are only authorized to use your information as needed to perform services on our behalf. We do not sell or rent your personal information to external parties. However, we may disclose information when required to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
Website Tools
Our website uses cookies and similar technologies to personalize your experience, track usage trends, and support essential site functions. You may choose to disable cookies through your browser settings, though doing so may affect the performance or availability of certain website features. We take commercially reasonable measures to safeguard your information through secure servers, encrypted payment channels, access controls, and routine monitoring, although no transmission or storage system can be fully guaranteed against unauthorized access.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including transaction processing, product servicing, warranty management, regulatory compliance, and recordkeeping requirements. Depending on your jurisdiction, you may have the right to request access to your personal information, ask for corrections or updates, request deletion where legally permissible, or inquire how your data is used and shared. We will respond to all verified privacy-related requests in accordance with applicable laws.
Our website may contain links to external sites operated by third parties. We do not control and are not responsible for the privacy practices of such external sites, and we encourage you to review their policies independently. We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last Updated” date, and continued use of our website following such changes constitutes acceptance of the updated terms.
If you have questions about this Privacy Policy, wish to exercise your data rights, or need assistance regarding how your information is handled, you may contact us in the “Contact Us” page.
Sharing and Disclosure of Information
We may share your information only with:
Trusted service providers (shipping carriers, payment processors, CRM systems)
Medical compliance partners when required for device authorization
Repair and warranty partners providing authorized service
Analytics services to improve website performance
We do not sell or rent your personal information to third parties.
Information may also be disclosed if required by law, regulation, or legal process.
Third-Party Platforms That We May Use
https://wpengine.com/legal/privacy/
https://www.linkedin.com/legal/cookie-policy